The nest application stop seeing the thermostat. I need the life representative to talk to. !!

[Gyampolsky]

My Nest application stopped seeing the thermostat 

installer tried 100 different ways to make it work 

I want to return the thermostat. It seems so difficult to do so. Please contact me with the clear instructions on how to do it. I would like to talk to a representative 

my email: #

[tajennifer]

Hi Gyampolsky,
 
Thanks for posting. I'm sorry to hear about the situation that you are experiencing with your Nest thermostat and the app connection. I understand that you already tried different ways to connect it back, but still it does not work; don't worry, we're here to help! Feel free to contact us to connect with one of our specialists for further assistance.
 
Please also let me know if you need more help or if you have questions. I can help through this channel.

Best regards,
Jenny