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Thermistat only on heat

Mgp
Community Member

I connected the wires like it did to the old one except for the yellow wire. Now when I turn on the system, set it all up. It only sets up for heat and not cold. And I got the wires hooked up wrong.

1 REPLY 1

Jenelyn_O
Community Specialist
Community Specialist

Hi Mgp,

 

Thanks for reaching out. I'd like to take a closer look at it. A few questions: what type of Nest Thermostat do you have? In what states are you located? Do you see any messages or codes on your thermostat? Please share with us the photo of the wires connected to your current and previous thermostat.

 

Best,

Jenelyn