Hi Speaksmusic,
Thanks for posting in the community! I understand you're currently running your unit in Stage 2, set to cool down to 62°, but it's still reading 82° ten hours later, and you're rightfully dissatisfied. No worries, help is here.
From what you've described, your Nest thermostat seems to be working correctly (calling for Stage 2 cooling), but your HVAC system isn't producing cold air. This often indicates an issue with the AC unit itself, requiring a professional to ensure the system is seamlessly integrated.
However, to help us investigate further and pinpoint the exact cause, please answer the following questions:
- What specific Nest thermostat model do you have? Please check the article How to tell which Nest thermostat you have, if necessary.
- Have you ever enrolled your Nest thermostat in any energy-saving programs (like "Rush Hour Rewards" or "Seasonal Savings") offered by your electricity provider?
- Could you check your Nest app or Google Home app for any specific icons or messages on your thermostat's display during those 2 p.m. to 6 p.m. hours (e.g., a gold gear with a Nest Leaf)?
- During the 2 p.m. - 6 p.m. period, does your outdoor AC unit (condenser) appear to be running (fan spinning, making noise)?
- Does any air, even if not cold, still come out of your indoor vents?
- When was your HVAC system last professionally maintained, and were any settings changed?
Please provide these details, and we'll work together to find a solution.
Regards,
Humberto
