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Thermostat “Online” — NestApp “Offline”

alexandermic
Community Member

‎10-14-2021 05:25 PM

Google voice commands no longer control Nest Pro Third GEN thermostat. Keep receiving message from Google speaker, “I’m sorry, it looks like that thermostat hasn’t been set up yet. You can do that in Assistant Settings”. I tried to “Add Device” but that did not work.

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Jake
Community Specialist
Community Specialist

‎11-17-2021 11:58 AM

Hey alexandermic,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

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alexandermic
Community Member

‎11-17-2021 12:19 PM

Jake, Still having trouble. Nest thermostat worked fine (as I initially wrote) then I reset the thermostat (as I initially wrote), and I can no longer adjust my thermostat with my Google speaker. I receive the following message when I attempt to adjust my thermostat using the Google speaker: "Sorry, it looks like that thermostat hasn't been set up yet. You can do that in Assistant settings".

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