Thermostat Wiring Help Please?

[m_346T]

Attempting to wire "Google Nest Thermostat" and the phone setup app says it's not compatible. The website compatibility checker says it IS compatible. Not sure what I need to do now. Old thermostat connections are:

W=White wire // G=Green wire // Y=Yellow wire // C=Blue wire // RH=Red wire // and a Orange/White jumped between RH and RC.

imgur dot com slash YzMLjoH

[Jenelyn_O]

Hi m_346T,

Thanks for posting in the Google Nest Community forum. I'm sorry for the delay. A few questions: what type of Nest Thermostat do you have? What is the make and model of your system? Also, in what country are you located? 

Best,

Jenelyn