Thermostat battery low

[Bamafan521]

Battery is showing low but what I have read there isn't a way to replace is there a number I can call?

[Patrick_Caezza]

@Bamafan521 

Is there a C wire installed?

[Jenelyn_O]

Hi there,

Thanks for reaching out. Google Nest doesn't have a direct line to call in. But, if you wish to speak to someone on the phone, I suggest checking out this link and follow the prompt there to get someone from our team. 

I appreciate your help, @Patrick_Caezza.

Best,

Jenelyn

[Jenelyn_O]

Hi Bamafan521,

I'm checking back in. Were you able to get in touch with our support by following the link I provided above? Please let us know how it goes.

Thanks,

Jenelyn

[Jenelyn_O]

Hey Bamafan521,

Due to inactivity, we'll go ahead and lock this thread in 24 hours. We'd be glad to help you further so if you still need assistance, feel free to start a new thread.

Regards,

Jenelyn