Hi folks!
Thank you for posting in the community. I'm sorry to hear about your experience with your Nest Thermostat, especially since the temperature keeps changing. I understand how difficult it must be when your device is not working as expected. I appreciate your efforts in taking those steps before. I'm happy to help you!
To help me find the best solution, I'll need to ask you a few questions:
- Could you provide the specific Nest Thermostat model you have? Here's an article that might help you check: How to tell which Nest thermostat you have.
- Could you check if you have a schedule set on your thermostat? You can verify this information using the attached article: Nest thermostat temperature schedules.
- How frequently does this happen (e.g., daily, a few times a week)? Is there any pattern to when it happens (e.g., at specific times of day, after you leave the house, or overnight)?
- Do you have any energy-saving or smart home rewards programs active on your thermostat, such as "Rush Hour" or "Nest Renew"?
Please keep me posted. I'll be waiting for your responses.
Best regards,
Geremi
