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Thermostat fan

DMeadows
Community Member

My Google Home app just updated. I’m no longer able to adjust the thermostat Fan time. Just says “fan always running.” I have to do it manually on the thermostat. How can I do it again on my iPhone?

1 REPLY 1

SoriaD_
Community Specialist
Community Specialist

Hi there @DMeadows 

 

We apologize for the inconvenience you've experienced with the fan timer on your Google app. We're here to help!

 

Let's try a few troubleshooting steps:

  • Uninstall and reinstall the app: This can sometimes resolve software-related issues.
  • Restart your device: A simple restart can often refresh the app and its settings.
  • Reset your thermostat: If the issue persists, a factory reset might be necessary. 

If none of these steps resolve the problem, please provide more details about the issue, such as:

  • Do you have another device with the same problem?
  • Is the thermostat software updated?
  • What is the device you are browsing the app on?


We're committed to helping you resolve this situation. Please don't hesitate to keep us posting.

 

Best regards,
Douglas