Hi there @DMeadows
We apologize for the inconvenience you've experienced with the fan timer on your Google app. We're here to help!
Let's try a few troubleshooting steps:
- Uninstall and reinstall the app: This can sometimes resolve software-related issues.
- Restart your device: A simple restart can often refresh the app and its settings.
- Reset your thermostat: If the issue persists, a factory reset might be necessary.
If none of these steps resolve the problem, please provide more details about the issue, such as:
- Do you have another device with the same problem?
- Is the thermostat software updated?
- What is the device you are browsing the app on?
We're committed to helping you resolve this situation. Please don't hesitate to keep us posting.
Best regards,
Douglas
