Thermostat humidity

[RamonaS]

Hi, my thermostat showed humidity for a few days and now it doesn’t show it. Do you know why that is? 

[zoeuvre]

Hi RamonaS, 

Uh-oh! I'm sorry to hear that your thermostat is not showing humidity. A few questions: 

• Are you located in North America or Europe? 
• What type of Nest Thermostat do you have? 
• Where did you install your thermostat? In a room and on a wall or stand? 
• Do you have other active Nest thermostats? If yes, do they show the same issue?
• Have you tried any troubleshooting steps? If yes, would you mind listing them?

I'll look forward to your response. 

Best,

Zoe