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Thermostat nest

Dantravinski
Community Member

I can’t reconnect my nest thermostat to my Wi-Fi

3 REPLIES 3

Jenelyn_O
Community Specialist
Community Specialist

Hi Dantravinski, 

 

Thanks for reaching out — I'm sorry for the delay. Nest Thermostat

 

I want to know more about it:

 

  • What type of Nest Thermostat do you have?
  • What are the messages you have on your Nest Thermostat?
  • What is the make and model of your router?
  • Were there any  recent changes on your network settings?
  • Check  the power readouts on your thermostat "Settings" then "Technical Info" and "Power"

 

Best,

Jenelyn

Jenelyn_O
Community Specialist
Community Specialist

Hi Dantravinski,

 

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Best,

Jenelyn

Jenelyn_O
Community Specialist
Community Specialist

Hi Dantravinski,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

 

Best,

Jenelyn