Thermostat not connecting to wifi

[Gatito1]

Need help connecting to WiFi I’ve tried all options . 

[Houptee]

Does it see your wifi network name in the list?

Are you typing in the password correctly using uppercase and lowercase letters if needed etc?

[Gatito1]

No it just says no network found . Finally was able to speak to an agent , they’re sending me a new unit . It has code for  wifi error . Thanks 

[aatienza]

Hey Gatito1,

Awesome! Let us know if you have other questions as I'll be locking the thread after 24 hours.

I appreciate the help, Houptee.

Thanks,
Archie