Thermostat not working correctly

[Thirsk246]

The thermostat is set to operate at 21 degrees centigrade, quite often it does not operate until it has dropped to nearly 19 degrees and then does not go off until it is almost 22 degrees.

[maedacortez]

Hi Thirsk246,

Thanks for reaching out. I understand that your thermostat does not turn off when it reaches the target temperature and does not start until it drops to 19 degrees. I'm happy to assist you!

Before we proceed, I need to ask a few questions to better understand the situation:

• What type of Google Nest thermostat do you have?
• When did this issue start?
• Have you noticed any other unusual behavior since the problem began?
• Are there any error messages displayed on the thermostat? If so, please provide the exact message(s).
• Is this a newly installed thermostat?

I look forward to your response.

Regards,

Manuel