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Thermostat not working

sinchurichida
Community Member

My thermostats is not working. It can shows the e73 error

1 REPLY 1

moralesvicente
Community Specialist
Community Specialist

Hey sinchurichida, 
 

Thank you so much for posting in this community. I’m sorry to know that your Nest Learning Thermostat 3rd Gen is showing an error code E73. Don’t worry; I’m glad to help you. 

 

The error code E73 on your thermostat means the RC terminal isn't receiving power. So here are some recommendations to follow.

 

  • Verify system power: Ensure that the power to your HVAC system is on. If you have two switches, heating and cooling, ensure the power is on for both.
  • Inspect the thermostat wiring: Remove the display of your thermostat and check that the wiring system is inserted correctly and firmly in each terminal. 
  •  Check system board connections: Verify that each wire is connected properly to the system board.

For additional information, you can check out this article: Troubleshoot Nest thermostat help codes.

 

Keep me posted so I can provide you with further assistance.

 

Best regards,

Daniel