Thermostat settings

[Sussertown]

Instructions suggest heat is orange and cooling is blue. But my schedule won't let me move the orange above the blue. So now I'm confused. 

[Jenelyn_O]

Hi there,

Thanks for reaching out. A few questions: what type of Nest Thermostat do you have? You can visit this link to check what type of thermostat you have. Do you see any messages or codes in the app? Also, could you please take a screenshot of what you see in the app and share it with us?

Best,

Jenelyn

[Markjosephp]

Hi everyone,

Thanks for looking into this, Jenelyn.

@Sussertown, in addition to what was asked above, could you also share with us a screenshot of your created temperature schedules?

I look forward to your response.

Regards,

Mark

[Sussertown]

I think I got it figured out. I just forgot. Orange is heat, blue is cooling. Blue is on top. No option for screenshot.

[Markjosephp]

Hello Sussertown,

Sounds great! I'm glad to hear that you were able to sort it out. It looks like we can consider this one complete, so I will lock the thread within 24 hours unless I can help out with anything else.

Regards,
Mark