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Theromstat goes to 82degF

andy21876
Community Member

I am disliking my nest thermostats more and more - they now have a mind of their own.

I have all options turned off under home/away assist, yet every day at different times the thermostat goes to 82degF and the heating is coming on. There are no times set in the heat schedule either. 

What is happening? I have tried all posted options but still it is happening. It is costing me money.

2 REPLIES 2

maedacortez
Community Specialist
Community Specialist

Hi Andy21876,

 

Thanks for reaching out. I understand that your Google Nest Thermostat automatically goes to 82 degrees, and I'm happy to assist you!

Before I can give you the best troubleshooting steps, could you please tell me what type of Google Nest Thermostat you have? If you don't know, please visit How to tell which Nest thermostat you have.

I'll be awaiting your response.

 

Regards,

Manuel

 

 

 

Thanks Manuel for responding.

 
I have since reset the factory settings on both the thermostats and assigned them to a different gmail account. So far, everything looks good.
 
Many thanks,