Monday
This is a comment to post in the ether.
When I purchased my nest thermostat controller several years ago, I expected to have the amazing connectivity from that point on, or until the device failed due to common component failure. Now I am informed that my thermostat will function without connectivity starting in October 2025. I’m assuming they have made a decision to discontinue supporting the device I purchased that is fully functional at the time of posting this complaint. I am stating here and now that because I spent extra money at the time that was difficult to purchase due to lean income, for a device that has performed well, and still performs well, I will not be purchasing the newer version of nest because of the bogus push to pull more funds from me in a less than moral manner. I was going to purchase a new one for my new home that I’ve been working on in the near future, but am now persuaded by this decision to forgo that decision and will use a dumb thermostat instead. Not only have I decided to not invest in smart thermostat’s, but the idea of investing in any smart that requires network connectivity is now a no-go. Thank you nest for making this decision as easy as you could.
Very sincerely,
Average Consumer
Monday - last edited Monday
I absolutely agree with your statement but will add the following comments!
1: When I bought my 3 Nest thermostats there was no notice of a manufactured lifetime.
2: Just how many Nest thermostats are out there that will now require replacement and dumping the electronics into landfill or e-waste piles! I consider this criminal in behalf of Google.
3: Now Google either expects me to buy another 3 thermostats for a huge new investment that I and certainly most other Nest thermostat owners don't need OR when I wake up at 3:00am and need to adjust the thermostat in another part of the house I have to get up and wake up enough to go and change it.
4: I have my Nest thermostats registered with Ohm Hour which means I make cash for supporting my local electric grid in high use times. If Google takes this away I will not be able to do this anymore.😥
5: The features on my current Nest thermostats are 100% sufficient for my needs. I don't want to be forced into 3 new thermostats with "enhanced" features just because Google wants to make even more money off of me.
Is there anyone who can help us make Google reverse this awful decision?
Monday
I wouldn’t know who to speak with about this. They said that those of us that are contending with this issue would receive an email for a discounted upgrade to the gen 4. Still, extracting money from my pocket for an item that doesn’t need replacing. Part of the point I was making is that had I known from the start that I would have to replace a functional WiFi thermostat every several years, I may have not considered the cost of the one I own. It has been very convenient to use my phone in order to adjust the status of my home temperature. I don’t think it is as important if this is how they’re doing business with us. So, I’ll stick with what I have and adjust accordingly. Free enterprise I suppose. I won’t be doing business with them again though.
Monday
Agreed and u have lost a customer for life! Screw u guys for forcing us to buy a newer version with 50% off. That is over $100 right now and I will be not having anything to do with Nest.