True Radiant Help

[JACHRAM1]

True radiant not reaching desired temperature at the desired time.

How do I reset this, so the Nest will start to learn again?

Thank you

[george_t]

Hi @JACHRAM1,

Thanks for reaching out. In order for the thermostat to learn again, you will need to reset the thermostat to the factory settings. Before you consider this option, you can try to enable or disable True Radiant, or change the maximum time it can preheat with Max Duration. You can take a look at this link to better understand how True Radiant works: https://bit.ly/3KH9jjn. 

[DragosC]

Hi there. I'm just following up on our last message. Do you still need our help? Keep us posted. 
 

[JACHRAM1]

I spoke with Nest direct on an online chat last week, and all now seems Ok at the moment. Fingers crossed. Thank you for your response.

[DragosC]

Thanks for letting me know. That's great news. In this case, I'll have to close this thread. Should anything else come up, please open another thread and we'll take it from there. Have a good one and stay safe!