Hi @Sxophn,
Thanks for reaching out here in the community! It sounds like you're trying to get your thermostat to show up. I'd be glad to assist you!
To provide you with accurate information, please share more details to clarify the situation. This will help me better guide you through the necessary steps. Additionally, I'd like to confirm the following information:
- What is the specific model of your thermostat?
- Are you using the Nest app or the Google Home app?
- Would you mind confirming what action you're trying to do with the twelve characters?
I look forward to your reply.
Best regards,
Jenniffer
