cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Two Quest: One re: Alexa and one re:voltage

ctleea
Community Member

I have  a newer Nest Thermostat, the kind without  a charging port.  I installed it without a C wire but it seems to be working perfectly after 4 days.  My question concerns the internal battery with has consistently read, OK and Good and 3.313 volts.  According to what I read on the google website, with a reading that low, it shouldn't be working properly.  Is there an error in Google's statement or is Google referring to nest Thermostats connected with a common wire?

Second question:  I have tried to get the thermostat linked to Alexa   Alexa, when I added the nest thermostat, told me to go to the Nest app to complete the link.  The Nest App, however,  no longer recognizes my nest thermostat and Google Home seems to have replaced it.  Is there a work around to link it with Alexa?

3 REPLIES 3

Markjosephp
Community Specialist
Community Specialist

Hi ctleea,,

Thank you for taking the time to let us know about your inquiry.

The Nest Thermostat 2020 model often requires a C wire to work, though there are cases where it might not be needed. If the battery impedance is lower than 1500 milliohms, this impedance is an indicator that the batteries are in good condition and don’t need to be replaced yet.

On the other hand, I found a helpful article about controlling Google Nest products with Amazon Alexa that would help you link your Nest Thermostat.

Let us know if you have more questions in mind.

 

Regards,

Mark

Jenelyn_O
Community Specialist
Community Specialist

Hi there,

Chiming in — I hope you get the answer you're looking for. Please let us know if you still have questions or concerns.

I appreciate your help, Mark.

Best,
Jenelyn

Jenelyn_O
Community Specialist
Community Specialist

Hello there,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Thanks,
Jenelyn