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Unable to dismiss Filter change notification

ldyryan
Community Member

Hello, I set up filter reminders in Google Home and the Nest App.  Neither app allows me to select a date filter that was last changed only the month! The Nest app reminded me and I was able to dismiss the notification.  Google Home App reminded me about 2 weeks later and continues to remind me at least once a week about a filter that was changed almost 5 weeks ago!  How do I reset it and make it realize that the filter has been changed

7 REPLIES 7

kiltguy2112
Bronze
Bronze

Turn off the reminder, wait 24hr, and turn it on again. That should reset it. You can also go to the tstat itself and tell it you replaced it this month.

Ok I will try that

Thank you!

Jhonleanmel
Community Specialist
Community Specialist

Hey folks, 

We appreciate your help here, kiltguy2112.
ldyryan, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Mel

Thanks for following up. Not sure 1st suggestion didn't work.

Reminded me as soon as I turned it back on.

Just tried turning it off from thermostat and will turn back on tomorrow to see if it works

Markjosephp
Community Specialist
Community Specialist

Hello there,

 

I wanted to ensure that everything was covered here.

 

Thanks for assisting, Mel.

 

@ldyryan, How's it going with the notification? Are you still receiving a reminder to change the air filter? Did the step suggested by kiltguy2112 help? Let us know how it goes.

 

Regards,
Mark

Hello ldyryan,

 

I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Thanks,

Mark

Juni
Community Specialist
Community Specialist

Hi there,

 

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Regards,

Juni