I have moved into a new home with an existing nest thermostat. The thermostat works fine and it is connected to the 2.5ghz WiFi without issue. I’ve checked all of the google troubleshooting items but I am still unable to get the thermostat to provide an entry key. The system says “there was a problem connecting to the service”
Mine says turn the dial go to settings and I should find it. Guess what I have the small nest thermostat and dos not have a dial or settings menu. But keeps asking g for entry key on nest app. Bummer!
Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Sorry for any confusion. I wanted to reach out and ensure everyone was able to obtain the entry key, and the device is working properly. If you are still having trouble, please let me know. I would be happy to take a closer look.
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
