Unable to reconnect to my WiFi (nest.com/2)

[mike911]

My Nest thermostat will not reconnect to my WiFi network. I have tried everything suggested to fix, and have spent many many hours trying to connect to my network.

i have 2 Nest Learning #3 and this one will NOT reconnect. I have been told that my actual unit may be bad (the WiFi chip)

[tajennifer]

Hi mike911,

Thanks for posting. I'm sorry to hear that you are having issues connecting the Nest Learning Thermostat to your Wi-Fi network. But don't worry, I can help.Before we proceed, I just wanted to confirm if you've already tried these troubleshooting steps:

1. Wait a few minutes for your network to appear
2. Restart your router
3. Check for a W5 help code
4. Type in a hidden network name
5. Restart the Nest Learning Thermostat
6. Check for wireless interference
7. Check your Wi-Fi router settings

You can check the "Troubleshoot setup: thermostat doesn’t show your Wi-Fi network" article for more detailed information. 

Please let me know if you have more questions or if the issue persists, I'll be happy to help. 

Best regards,

Jenny