Unenrolling from Seasonal Savings?

[DavisJ3608]

About a month ago, for the first time ever, I got an invitation to participate in Seasonal Savings. I normally keep my home at around 69 degrees and thought it would be fine to experiment with letting Nest adjust that by a degree or two. Now, every day twice a day, my thermostat automatically adjusts to 78 degrees. This is way too hot for me and my family and there doesn't appear to be any way to adjust the extreme temperature changes this has introduced, so I want to unenroll from the program entirely. The only problem is that the Help articles say to look on the History page in the Nest app, but I don't have an option in there to turn this feature off. What am I missing?

[MplsCustomer]

@DavisJ3608 

We don't have a Nest thermostat, but perhaps you only get the option to turn off Seasonal Savings at a time when Seasonal Savings is overriding your own temperature setting (like when it sets the temp to 78).

The wording on the help page is a little odd:

"If Seasonal Savings is running, you will see how many days remain and a Stop button."

https://support.google.com/googlenest/answer/9244739?hl=en&sjid=18410349428491955143-NA#zippy=%2Cwha...

[EdmondB]

Hello DavisJ3608, 

I'd like to jump in here and check if you've seen MplsCustomer's response. Let us know if you need more help by replying to this thread.

Thanks for the help, @MplsCustomer.

Best,
Edmond

[DavisJ3608]

Thanks for the reply! I've chatted in with Google support a couple of times so far and that was their working theory. Unfortunately it doesn't seem to be the case - for instance, my thermostat set itself to 78 about an hour ago and I don't see the yellow cog on the thermostat itself and don't have any options in the Nest or Home apps too unenroll.

[MplsCustomer]

@DavisJ3608 

Google Nest Support can't tell you how to unenroll from Google Nest's own "Seasonal Savings" program?

[DavisJ3608]

Yuuuup. I'm chatting with them yet again right now to see if we can figure it out.

[EdmondB]

Hi DavisJ3608, 

I just wanted to follow up and see if you still need any help. Let me know if you have any additional questions from here.

Thanks,
Edmond

[EdmondB]

Hey there,

Please let me know if you have other questions or concerns as I will be locking this after 24 hours. Feel free to start a new thread and we'll be happy to help.

Regards,
Edmond