Upgrading to 4th gen promo code

[Mikevyo]

Neither never received the promo code for the discount to upgrade my 1st gen to a 4th, or it was lat to spam. Is there a way for me to get the link to receive the discounted promo on 4th gen nest thermostat?

[G9daniel]

Same. Seems like it would’ve come to my inbox like monthly report. 

[JuanCH]

Hi @Mikevyo, @G9daniel,

Thanks for reaching out to the community! I understand you haven't received the promo code to get a discounted Nest Learning Thermostat (4th gen). I'd be glad to help you with this!

The team would like to learn more about this behavior. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

Regards,
Juan

[Mikevyo]

I filled out the form 

[Corb0046]

I need a promo code to upgrade, never received one…email is #

yes I have the serial, please email me

[nelsnort]

I have a Nest 1.4 - never received a email with a code, and only now even saw a note about service being disunited.  Yes, user is on account associated with nest and HOME