I have two 3rd gen Nest thermostats, one of them is not working correctly. I am trying to submit a claim via the form at https://support.google.com/product-documentation/contact/nest_warranty but each time I hit submit, it says "Refresh this page and try again. Sorry, there was a problem with the form." There is no indication on the form UI of any fields incorrect.
I have forwarded the broken warranty page over to our team, and they are looking into what the issue could be. I know this is not the most ideal experience, and our team is looking into getting this fixed as soon as possible. In the meantime, I would recommend contacting our support team for further help.
I'm sorry to hear that you're still having an issue with your Google Nest Wifi. We'd like to take a deeper look into this — could you fill out this form and let us know once you're done?
OK just filled out that form you linked. Is there any other way to get a warranty claim going apart from the online form? I don't want to have my warranty run out while waiting for things to be fixed there.
