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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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  • 6 kudos

Thermostat turns off & then back on within 1 second

Gen 3 Nest Learning Stat is running fine after about a week.In cooling mode, condenser on, indoor fan on,It randomly stops, then restarts within 1 second. This makes a HUGE noise & I can hear the motors and the wiring vibrate in the house.About twice...

jarvisvw by Community Member
  • 685 Views
  • 6 replies
  • 0 kudos

Resolved! No Network Found

I just noticed tonight that my Nest Learning Thermostat lost its WiFi connection three days ago. I have not changed any WiFi settings with my home network.When attempting to connect, the thermostat indicates "Searching. No networks found yet." and ev...

Nest smart thermostat factory reset instructions needed

Forgot password so i can access the options to update wifi and erased thermostat off the nest app. I have no way to do anything with thus thermostat. I need instructions to factory reset this device. I have a PC and can connect it to a computer. Plea...

C- wire not detected

The thermostat wires include a c wire hard wired to the Taco box - 4 zone system. 3 in Taco box. 2 are working properly. The other zone required an external wire adapter to a sepertate box. That one works. I checked the wires on the thermostat that i...

Cori by Community Member
  • 683 Views
  • 3 replies
  • 0 kudos

R to RC jumper 3 wire system

My old thermostat was wired with a W G R with a jumper to RC. When I run through the set up, it tells me to remove the jumper cable. So I did, but I’ve lost my ability to control the fan. Attaching a photo for reference. It’s a propane system.

Csled by Community Member
  • 337 Views
  • 3 replies
  • 0 kudos

Heating 24 hours even when schedule is set

I’ve a NEST for a holiday let. I have set a schedule for when guests are there and turn it off manually when they aren’t. But, I notice that the app shows there is permanent heating even though the schedule should have heating only for 3 hours in the...

VikkiB by Community Member
  • 1789 Views
  • 6 replies
  • 0 kudos

Nest thermo link

My nest thermostat link has died a heat engineer has been out and tested everything and link is dead, serial is MDNBU2 how do I get a warranty replacement , not 12months old yet

Crispy75 by Community Member
  • 545 Views
  • 4 replies
  • 0 kudos

Nest thermostat

Hi please help if possible, u have had a thermostat for years now and all was OK until I migrated to Google account, the app no longer finds it on me on my wife's and my phone, it only gives the secret key code when I fully reset it and then only all...

Phone app

Nest showing on phone app - it appears to be connected to phone as can see internal home temp - but not way to adjust settings on screen - it only allows me to be home or away - no other settings . Please help

Cliff2 by Community Member
  • 340 Views
  • 3 replies
  • 0 kudos
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