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Google nest wiring issue

Stuart_in_RI
Community Member

Looking for some advice as I’m struggling with a Google nest install. It’s and older two-wire thermostat link so I needed to install the power connector. I plugged the C wire into the 24V connection on the left side but the nest is still saying it’s not getting power. What am I doing wrong? 

6 REPLIES 6

Stuart_in_RI
Community Member

Here’s  a photo. 

Hi Stuart_in_RI,

Thanks for reaching out. I'd love to know more about this. Could you share a photo of your current thermostat's wiring and HVAC's system control board? What is your HVAC's make and model? The photo may have not been posted.

Thanks,
Mel

EmersonB
Community Specialist
Community Specialist

Hi everyone,

@Stuart_in_RI how's it going with your Nest Thermostat? We would appreciate it if you could share with us the information we're asking above. So that we could take a closer look and assist you further.

I appreciate the help, Mel.
 
Regards,
Emerson

EmersonB
Community Specialist
Community Specialist

Hello Stuart_in_RI,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
  
Best,
Emerson

Stuart_in_RI
Community Member

Emerson, you can close it down. Thanks. It seems to be working OK right now. 

EmersonB
Community Specialist
Community Specialist

Hey Stuart_in_RI,

Thanks for getting back to us and we're glad that it's resolved now. We can consider this one complete, so I will lock the thread now. Feel free to start a new thread and we'll be happy to help.
   
Regards,
Emerson