01-07-2023 09:59 AM
Looking for some advice as I’m struggling with a Google nest install. It’s and older two-wire thermostat link so I needed to install the power connector. I plugged the C wire into the 24V connection on the left side but the nest is still saying it’s not getting power. What am I doing wrong?
01-07-2023 09:59 AM
Here’s a photo.
01-11-2023 09:51 AM
Hi Stuart_in_RI,
Thanks for reaching out. I'd love to know more about this. Could you share a photo of your current thermostat's wiring and HVAC's system control board? What is your HVAC's make and model? The photo may have not been posted.
Thanks,
Mel
01-14-2023 02:17 PM
Hi everyone,
@Stuart_in_RI how's it going with your Nest Thermostat? We would appreciate it if you could share with us the information we're asking above. So that we could take a closer look and assist you further.
I appreciate the help, Mel.
Regards,
Emerson
01-17-2023 08:05 AM
Hello Stuart_in_RI,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Best,
Emerson
01-17-2023 08:43 AM
Emerson, you can close it down. Thanks. It seems to be working OK right now.
01-17-2023 09:13 AM
Hey Stuart_in_RI,
Thanks for getting back to us and we're glad that it's resolved now. We can consider this one complete, so I will lock the thread now. Feel free to start a new thread and we'll be happy to help.
Regards,
Emerson