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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 5322 Views
  • 0 replies
  • 6 kudos

brown wire

I have a brown wire from my pre existing thermostat. Trane weathertron where does it go on new Nest thermostat?

Sbrewer32 by Community Member
  • 325 Views
  • 1 replies
  • 0 kudos

Nest

Estoy tratando de instalar mi termostato, pero tengo dos cablea verdes no se donde va el sobrante

Nancyvel by Community Member
  • 141 Views
  • 0 replies
  • 0 kudos

Nest reset

I bought a new house that has two nest installed and I would like to re-set them to factory settings. The instructions say to delete the devices from your phone before you can do a factory reset. I don't have access to the previous owners phone and h...

DWM by Community Member
  • 245 Views
  • 1 replies
  • 0 kudos

Unable to connect sensor to Google Home

I have a Nest Thermostat E installed, and I am attempting to add a new Nest Sensor. My thermostat is managed via Google Home, so I attempted to add the Sensor via Google Home. After scanning the QR code, the app informed me I need to use the Nest app...

Nest thermostat message "delayed for...minutes"

While the heat is on, I sometimes get a message on the Nest thermostat display "Delayed for [x minutes and seconds, counting down]." What does this mean? Does it indicate a malfunction?NOTE: I couldn't find any topic addressing this in Support.

tim7 by Community Member
  • 9035 Views
  • 16 replies
  • 1 kudos

Connecting family member to nest learning thermostat

My spouse is adding me. He used the code for him to get connected and doesn't remember that code. Now to add me. We do all the steps and then we went to nest app and clicked. there is No select get entry key(code). it also says it is already connecte...

BrendaH by Community Member
  • 853 Views
  • 3 replies
  • 0 kudos

Heat link

Nest heat ver3 link has died seems to be common fault 17 months old

Reid2505 by Community Member
  • 361 Views
  • 3 replies
  • 0 kudos

Repeated lost WiFi connection

I have two Nest WiFi thermostat in my home. One has repeatedly starting disconnecting from my home WiFi network. It is obviously not my WiFi network as the other thermostat works fine. If I reboot the thermostat or reconnect to WiFi it connects for s...

Nadiqbal by Community Member
  • 175 Views
  • 0 replies
  • 0 kudos
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