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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22604 Views
  • 0 replies
  • 7 kudos

Nest gone completely blank

Thermostat completely blank. Just stopped working. Plugged in, power on. No idea what to do. Any help?

Remote by Community Member
  • 778 Views
  • 3 replies
  • 0 kudos

Nest heatlink not working

The Heatlink of my Nest learning thermostat v3 seems to have died. Unfortunately just after the warranty period. Can it be replaced or repaired? How can i get into contact with Google for this?

Roboestus by Community Member
  • 415 Views
  • 1 replies
  • 0 kudos

Heat Link unresponsive

Hello my thermostat is giving a fault code of H71, with inability to connect to the heat link. I have tried all of the various ‘fixes’ on the community, but none have resolved the issue. There are no lights on the heat link and it is unresponsive to ...

JA76 by Community Member
  • 237 Views
  • 0 replies
  • 0 kudos

Nest Heatlink

Hello, The nest heat link is not sending a signal to my boiler to turn the heating on.The heat link makes a click when I turn the thermostat on, however, this does not turn the heating on. The manual override does not work either. are you able to ass...

Jacob112 by Community Member
  • 266 Views
  • 0 replies
  • 0 kudos

Stripped screw

The heating isn't fiting up. I have been on the phone to customer support and they think its wiring. I checked and port 4's wire is loose. Unfortunately the screw is stripped. Will i need a new heat link box?

Prids by Community Member
  • 305 Views
  • 0 replies
  • 0 kudos

heatlink

Hi, My heatlink is not working. H71 error. Dead as a dodo. Tried all the restart options. Can you send me a new one? Purchased Feb. 2020

Momochi by Community Member
  • 230 Views
  • 0 replies
  • 0 kudos

Stupid hole under nest thermostat. Do NOT stick a pin in this!

I was so stupid and I did. Now I can't get the thermostat to connect. Removing the batteries does nothing. The only thing that is happening is a white square flashes onto the screen. I don't know if anyone knows how to fix this or if I'm going to hav...

Esch3nx by Community Member
  • 776 Views
  • 3 replies
  • 0 kudos

3 Nest Learning thermostats not connecting to same home.

I was able to individually connect the nest thermostats to different homes but once I try and connect an additional thermostat to the same home of another, it will not work. The error message says it is not able to connect with the assisting thermost...

AP4 by Community Member
  • 575 Views
  • 3 replies
  • 0 kudos

Nest Thermostat Not Cooling

I just installed two generation three nest learning thermostats. We have a geothermal system. Our AC worked fine before with the prior thermostat but now it’s not cooling. Below is the picture of the prior wiring configuration. I replicated this exac...

9724EA9B-D543-451C-AD69-B20DCB0E2FEA.jpeg
BrendanG by Community Member
  • 722 Views
  • 4 replies
  • 0 kudos
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