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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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  • 0 replies
  • 6 kudos

A/C breakers tripping

I installed my 3rd gen learning thermostat a couple days ago (pictures below of new and old thermostat wiring). It is not yet connected to the Wi-Fi so I’m just controlling it manually. The cooling works fine for a short while but then I’ll notice ou...

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Anonymous by Not applicable
  • 1253 Views
  • 9 replies
  • 0 kudos

thermostat gen 2 & 3

Hi Guys,I have 2 zones plus hot water control and considering the nest thermostat.One zone controller is in a daft place (spare room) which is about 15m away from the main room where the thermostat will be and through 2 masonry walls.First question i...

rtant by Community Member
  • 268 Views
  • 0 replies
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Thermostat wiring

I’m getting a message on my Nest app telling me that ‘There’s a problem with your thermostats wiring’. Wondering how I can fix that?  

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Seanc1960 by Community Member
  • 644 Views
  • 3 replies
  • 0 kudos

Nest help

We just replaced our compressor last month because the A/C stopped working. When it stopped working a month ago Nest sent me an email saying something was wrong. Now here we are a month later, I have no error code and no message saying something is w...

Resolved! Nest Compatibility Check robertshaw 300

I have not bought a nest yet can someone see if this will work? The compatibility checker said to upload a photo but i don’t know to where?

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yagobski by Community Member
  • 2582 Views
  • 10 replies
  • 0 kudos

Resolved! Thermostat restarts regularly

i purchased a new construction home in April that came with a Nest thermostat. Since day 1, the thermostat restarts regularly throughout the day, every day. When I walk up to it, more often than not it’s blinking yellow (updating?) or blinking green ...

Heat Link totally stopped working

We have a Nest including Heat Link 3rd generation for a few years now. And last month the Heat Link just stopped working. Still gets power (tested it), but no lights on Heat Link at all. How can I get in contact to get a new one to solve the problem....

Sebast1982 by Community Member
  • 2007 Views
  • 11 replies
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Resolved! Nest thermostat compatibility

I tried to chat with support but chat was not working. Attached is a pic of my wiring in the wall. Will this be compatible with a nest thermostat? 

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neilm3050 by Community Member
  • 2180 Views
  • 14 replies
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Resolved! Wi-Fi switched off while in holiday

I recently got a nest thermostats fitted and had water heating working a schedule, 2 hours in the morning and 1 hour in the evening, connected with a heat link. recently while going on holiday for a week, I switched off my Wi-Fi I wanted to know that...

ATew by Community Member
  • 1295 Views
  • 7 replies
  • 0 kudos
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