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Will a European Nest Learning Thermostat work in North America?

atburi
Community Member

Hello, 

I would really like the Heat Link device for my new home in Canada that in-floor hydronic heating. If I can get my hands on a European Nest model that has this, I assume I'll have no issues make it work with my heating system here in Canada?

17 REPLIES 17

David_K
Platinum Product Expert
Platinum Product Expert

Google Home and Google Nest products are optimized to work best with specific Wi-Fi standards depending on where they are sold. This means if you buy a product intended for Europe, it may not work as expected, or may not work at all, if you try to use it in the US. This is because the 5 GHz band is regulated differently around the world.

atburi
Community Member

Thanks, David. I never knew that certain Wi-Fi networks could be incompatible with certain systems. I'd think that wifi would be the same between Europe and North America.  

TudorL
Community Specialist
Community Specialist

Well, I think it's best to say here "better safe than sorry". Please let me know if me or any of my colleagues can do anything else for you. 

atburi
Community Member

In this case, I would actually just like to know 🙂 Heat Link sounds like the most energy-efficient way to manage in floor radiant, so if it works, I'd like to have it. 

Vladut
Community Specialist
Community Specialist

Hello @atburi

 

Can you tell me where are you based?

atburi
Community Member

@Vladut, I'm based in Smithers, British Columbia. 

Vladut
Community Specialist
Community Specialist

Thank you so much. In this situation we advise you to contact an installer to give you the best solution. The Eu version of the thermostat and the Heat Link needs to have 220-240V in order to operate properly. Do you have the means to contact one?

Vladut
Community Specialist
Community Specialist

Hi there, just checking in with you. Did you manage to check the last message?

atburi
Community Member

Thanks, @Vladut. That's a good idea. I'll get hold of an installer and see what they recommend and if they've installed heat links, before. Appreciate it. 

Vladut
Community Specialist
Community Specialist

Glad i could help. Let me know if you need anything else. 

Vladut
Community Specialist
Community Specialist

Hi there, just checking in with you. Do you still need help?

atburi
Community Member

Hi Vladut, I still need to find time to contact an installer, thanks. In the meantime, I'm still unsure of where to purchase an EU version of the Nest Learning Thermostat. As far as I know, my only option is to order via a europian Amazan page. 

Vladut
Community Specialist
Community Specialist

Thanks for the update. Regarding the place of purchase for an EU version, Amazon might seem a good ideea.

Vladut
Community Specialist
Community Specialist

Hi there, just checking in with you. Do you still need help?

atburi
Community Member

I still need to speak with an installer about this, so I'm good for now. Thanks

LarisaL
Community Specialist
Community Specialist

Understood. In this case, if you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. Thanks, Larisa.

atburi
Community Member

Thanks, Larisa. Is this thread now closed, or?