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Wiring issues w/my next thermostat

Nicolenew40
Community Member

Pls help! I'm a single mom of 3 and I have limited funds.  I reached out to an hvac/electrician and they wanted to charge me $200 just to come to my house and look at my system and tell me what to do! I installed an adapter foe the c-wire because the app said it was needed. And now the Y, G, & W wires are not detected. I've disconnected everything and clipped the wires and reconnected everything about 15 times and still no go. Any suggestions will be greatly appreciated! @Nicolenew40 

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey Nicolenew40,

 

I am sorry for the delayed reply. I wanted to reach out and follow up to ensure you are good to go. Please let me know if you are still having any trouble with the wiring as I would be more than happy to take a closer look.

 

Best regards,

Jake

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS