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Your Thermostat Wasn’t Fully Set Up

Robbinsjm1
Community Member

Tried installing a new nest thermostat today and I keep getting the following error message:

 

(.com.google.sso error - 206)

 

have tried factory reset a couple times. 

1 Recommended Answer

Robbinsjm1
Community Member

Thank you!! Just got it working. Appreciate the help. 

View Recommended Answer in original post

8 REPLIES 8

DD8
Community Member

I have the same issue. Multiple factory resets.  I get all good and device is setup but then the same screen you are seeing. 

DD8
Community Member

finally!  You need to  make  sure your address is loaded in the app. Then reset. Reinstall. It works. 

Robbinsjm1
Community Member

Where did you load address in app? I’ve got two nest cameras in my home and no issues with those. But the thermostat keeps giving the same error message at the same spot 

DD8
Community Member

Within the app. Settings. Home information. Add address and use map for exact location. 

Robbinsjm1
Community Member

Thank you!! Just got it working. Appreciate the help. 

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@DD8, thanks for the help!

 

@Robbinsjm1, thanks for posting. I'm glad to hear that you were able to get your Nest Thermostat working. Please observe it for now and let us know if anything comes up.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Robbinsjm1,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward

EmersonB
Community Specialist
Community Specialist

Hey everyone,

 

@Robbinsjm1 I'm dropping by to ensure that everything is covered here. If you have other questions and concerns, feel free to let me know.

 

@Edward and @DD8 I appreciate your help.

 

Best,
Emerson