06-19-2022 10:18 AM - edited 06-19-2022 10:19 AM
06-23-2022 08:02 PM
Hey Koliaonk9,
Thanks for reaching out and for the photo.
If I got the wires correct, you have Y, G, C, OB, W2, and R, right? What is the label of the terminal in between W2 and W? Also, just to confirm, do you have a dual fuel system?
Best,
Melba
06-23-2022 08:49 PM
Do you know your HVAC hardware equipment configuration? Because, if you do then just look inside of the PRO installation manual. http://support-assets.nest.com/images/pro-faq/Nest-Pro-Installer-Guide.pdf
There is plenty of possible HVAC configuration explained.
06-27-2022 07:18 PM
Hey folks,
Thanks for your answer and for the link, Thaler.
Koliaonk9, how's it going? Still have some questions about this? Let us know by replying to this thread.
Best,
Melba
06-28-2022 07:30 PM
Hi,
We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
Best,
Melba