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forgot pin, no app

Dylan
Community Member

Hello, we've been locked out of our thermostat and the device was previously removed from the app so i cannot reset that way. How can i work around this?

2 REPLIES 2

Jake
Community Specialist
Community Specialist

Hey Dylan,

 

My apologies for the late response. I wanted to reach out and see if you are still in need of any help? Please let me know, as I would be more than happy to look into the issue further for you.

 

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey Dylan,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions from here, please feel free to create a new post.

 

Best regards,

Jake