04-07-2022 11:04 AM
I can't believe how much Google misrepresents it's products in the tech space. I bought a NEST thermostat that doesn't install in my Nest app. Wow. There was no declaration of this on packaging or anywhere. Google will never equal Apple or even Amazon in honest representation of their products. If ya pay for a nest aware account that a new Nest thermostat can't be added to then that is clearly a violation of consumer laws but who is rich enough to suit google? The thing only installs in Google home...then call it Google home thermostat...I am so sorry I ever thought Android was a good thing.
04-13-2022 09:43 PM
Hey Joe-Schmo,
Thanks for posting and we're sorry if you feel that way. Rest assured what we'll take this as feedback as we're always working on ways to improve.
Keep an eye out on this Community page or follow our social channels for news and updates.
Best,
Melba
05-31-2022 10:54 AM
Hey folks,
Thanks for visiting the Google Nest Community.
Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.
If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand.
Hope this helps!
Kind regards,
Ryan