06-15-2023 02:59 PM
i have reset the next thermostat and it still won't work
yesterday all of a sudden the next was on? i didn't touch it to do that. it sounded like just the fan.
I tried to turn the heat on....did not connect
i tried to turn the a/c on same thing.
i need to find out what I can do to have it working again.
wifi is connected and I can use the thermostat manually for settings and reset but nothing else.
need to speak with a live person or at least a chat
Thanks
06-20-2023 11:52 AM
Hello iralor,
Oh no! I'm sorry to hear you're having issues activating your HVAC system with your Nest Thermostat. I'd be happy to take a look at this for you.
To isolate:
Also, if you prefer to speak to real-time support, Please fill out this form to connect you to your preferred support channel, and let me know if you need more help.
Regards,
Mark
06-23-2023 12:24 PM
Hey there,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Thanks,
Mark
06-25-2023 05:12 PM
Hey iralor,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.
I appreciate your help, Mark.
Best,
Jenelyn