how do I keep my nest 3rd generation thermostat from going to eco mode when I am still in my house?

[JimEggerichs]

how do I keep my nest 3rd generation thermostat from going to eco mode when I am still in my house?

[AxelD]

Hi JimEggerichs,

Thanks for posting in the Community! Sorry to hear that your Nest Learning Thermostat is activating the Eco mode when you’re still at home. No worries, help is here! Please provide me with the following details to get the right troubleshooting for you:

1. Have you tried resetting the Home/Away feature?
2. Is the home structure shared with other family members?
3. Have you checked the location setting in all the devices connected to the home structure?

Keep me posted.

Regards,
Axel.