09-23-2021 07:43 AM
Hi, more of a nuisance than a problem, my nest app has asked me 3 times this week to sign in with google, the latest time immediately after upgrading to iOS 15, which is fine, but the other times seemed just random. this takes a series of app switching with password managers and google authenticator copying 6 digit numbers, plus face ID, but I am eventually able to get logged in, I also get a security notification to my recovery email address each time. it works closing and opening the app, switching to other apps etc for a while and then I'll go to open or switch to the app again and it asks me to sign in with google again.
Is there a way to remember the phone, i mean it remembers most of the time but why not always? does google just passive aggressively want me to buy an android phone or maybe switch to a different thermostat? why does it continue to ask me to sign in with google? I just want to switch to the app and adjust the temperature but it's more time-convenient to leave the office, walk downstairs and down the hallway, adjust it manually and walk back up.
09-25-2021 06:34 AM
if anyone else comes here for help good luck.
i completely removed the nest app, signed out and signed back in with google and no luck, in fact now it prompts every time.
So, I upgraded my phone and now it's working properly.
10-20-2021 02:41 PM
Hey NixMo,
Apologies for the delayed response. I wanted to follow up with you, and see if you are still in need of any help? Please let me know, as I would be happy to review and ensure the app is working properly for you.
Best regards,
Jake
11-12-2021 12:19 PM
Hey NixMo,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
Best regards,
Jake