02-08-2023 08:31 AM
is the 4th generation compatible with my thermostat
02-08-2023 08:30 PM
That appears to be a line-voltage thermostat which is not compatible with any of the Nest thermostats if you are located in the US/Canada market. If you are located in the UK/European market I don't think the Google Nest Thermostat is avaible.
02-09-2023 12:09 AM
i live in Tunisia , and i bought the 4th generation nest from dubai
02-12-2023 10:13 AM
Hello there,
I wanted to ensure that everything was covered here.
I appreciate your help here, @Patrick_Caezza.
@dhia1990, thanks for keeping up with our Nest Thermostat. High-voltage thermostats frequently have two to four thick wires coming out of them and are installed into the wall, which are not Nest compatible. Due to the high voltage they transport, high-voltage thermostats should only be installed or removed by professionals.
Please let us know if you have any other questions or concerns.
Regards,
Mark
02-15-2023 01:11 PM
Hi dhia1990,
I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.
Thanks,
Mark
02-18-2023 03:30 PM
thank you for asking , i am waiting for a professionnel to come , maybe he can help me
02-27-2023 10:19 AM
Hey there,
Sounds like a plan! I wanted to ensure that everything was covered here. How's it going? Has a technician come to check? Please let us know if you need more help and how the installation goes.
Regards,
Mark
02-27-2023 11:48 AM
thank you for asking ,the technician said that the thermostat output of my boiler are 230 v , so my nest isn't compatible with it .
02-27-2023 01:12 PM
Hello there,
Thanks for letting me know. In some cases, it’s possible that your system can be made Nest Thermostat-compatible by having them install a step-down transformer to 20–30 V to your system.
If there’s anything else I can help you with, please let me know.
Regards,
Mark
02-27-2023 01:15 PM
excellent idea , and then which nest 2 ports should we use
02-28-2023 01:58 PM
Hi dhia1990,
If it is a heating-only system, connect the designated wires to the W/W1 terminal and the power wire to the R/Rh terminal at Nest. You can verify the use of these wires on your system's control board.
Thanks,
Mark
03-03-2023 02:38 PM
Hello there,
It's me again. I'm checking back in — how's it going? Still need our help with your thermostat's installation? Let me know so we can assist you right away.
Regards,
Mark
03-07-2023 09:27 AM
Hi dhia1990,
It has been a few days since your last reply, and we're going to lock the thread within 24 hours. If you have any questions, please feel free to create a new post.
Thanks,
Mark