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nest 4th compatibility

dhia1990
Community Member

is the 4th generation compatible with my thermostat 

20230208_172733.jpg

12 REPLIES 12

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

That appears to be a line-voltage thermostat which is not compatible with any of the Nest thermostats if you are located in the US/Canada market. If you are located in the UK/European market I don't think the Google Nest Thermostat is avaible.


To ensure that I see your reply, please tag me using @Patrick_Caezza

i live in Tunisia , and i bought the 4th generation nest from dubai

Markjosephp
Community Specialist
Community Specialist

Hello there,

 

I wanted to ensure that everything was covered here.

 

I appreciate your help here, @Patrick_Caezza.

 

@dhia1990, thanks for keeping up with our Nest Thermostat. High-voltage thermostats frequently have two to four thick wires coming out of them and are installed into the wall, which are not Nest compatible. Due to the high voltage they transport, high-voltage thermostats should only be installed or removed by professionals.

 

Please let us know if you have any other questions or concerns.

 

Regards,

Mark

Hi dhia1990,

 

I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Thanks,

Mark

dhia1990
Community Member

thank you for asking , i am waiting for a professionnel to come , maybe he can help me

Markjosephp
Community Specialist
Community Specialist

Hey there,

 

Sounds like a plan! I wanted to ensure that everything was covered here. How's it going? Has a technician come to check? Please let us know if you need more help and how the installation goes.

 

Regards,

Mark

thank you for asking ,the technician said that the thermostat output of my boiler are 230 v , so my nest isn't compatible with it . 

Markjosephp
Community Specialist
Community Specialist

Hello there,

 

Thanks for letting me know. In some cases, it’s possible that your system can be made Nest Thermostat-compatible by having them install a step-down transformer to 20–30 V to your system.

If there’s anything else I can help you with, please let me know.

 

Regards,

Mark

excellent idea , and then which nest 2 ports should we use

Markjosephp
Community Specialist
Community Specialist

Hi dhia1990,

 

If it is a heating-only system, connect the designated wires to the W/W1 terminal and the power wire to the R/Rh terminal at Nest. You can verify the use of these wires on your system's control board.

 

Thanks,

Mark

Hello there,

 

It's me again. I'm checking back in — how's it going? Still need our help with your thermostat's installation? Let me know so we can assist you right away.

Regards,

Mark

Hi dhia1990,

 

It has been a few days since your last reply, and we're going to lock the thread within 24 hours. If you have any questions, please feel free to create a new post.

Thanks,

Mark