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nest learning thermostat

whit
Community Member

i have a heat pump and i have two wires that do not correspond with the hookups on the nest.  i have an S1 pink wire and and aux white wire.  when I did a compatibility it showed those wires but they are not on the wire hookups on the nest itself.  what do I use or how do I hook up?

1 REPLY 1

zoeuvre
Community Specialist
Community Specialist

Hi whit, 

 

Thanks for posting here in the community forum and for showing interest in our Nest thermostats. Are you located in North America or Europe? And could you send us a photo of the wiring configuration of your current thermostat so I can take a closer look? Also, you may use our Compatibility Checker to determine if a Nest thermostat is compatible with your heating and cooling system.

 

Keep us posted. 

 

Best,

Zoe