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nest losing power

rkshack
Community Member

My nest thermostat intermittently says it is losing power from the AC.  It will lose power for a little then the power will come back.  It seems to happen randomly.  Any suggestions for trouble shooting?

 

rkshack

3 REPLIES 3

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

Do you have a C wire connected?

Does your HVAC stop working during these power outages?


To ensure that I see your reply, please tag me using @Patrick_Caezza

Ryan_G
Community Specialist
Community Specialist

Hi rkshack,

 

Thanks for reaching out here in the community.

 

I'd like to jump in here and check if you've seen Patrick_Caezza's response to help us further isolate the issue.

 

Thanks for the help, Patrick_Caezza.

 

Best regards,

Ryan

Ryan_G
Community Specialist
Community Specialist

Hey there,

 

Thanks for being here in the Google Nest Community. 

 

I'd like to bump in here and make sure that you’ve seen our response.

Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

 

Have a great day.

 

Best regards,

Ryan