new nest learning thermostat doesn’t power on

[johnbinder1734]

just connected my new nest thermostat and when I put the thermostat on it doesn’t power on.  any suggestions on how to fix this?

[MelbaDT]

Hey johnbinder1734, 

Sorry to hear about your Nest thermostat but thanks for reaching out to the Google Nest Community. 

Are you getting a 'No power' alert or a code on your thermostat's display or is the display totally black and does not show anything when you press on it? Also, is this the Nest Thermostat or the 3rd gen Nest Learning Thermostat? It would be a great help as well if you could provide a rundown of the steps you've tried so we can continue where you've left off. 

Best, 

Melba

[Ryan_G]

Hey folks,

Thanks for visiting the Google Nest Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

Hope this helps!

Kind regards,

Ryan