cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4670 Views
  • 0 replies
  • 5 kudos

Temperature Sensors Can’t be Removed from Old Account

I was having issues migrating my old Nest account over to Google Home. So I deleted my old account, and created a new one tied to my Google account. I have been able to successfully add my Nest thermostat to my new account, but when I tried to add my...

Parsec by Community Member
  • 284 Views
  • 5 replies
  • 0 kudos

No Power on Thermostat

E3 error received on my thermostat. Reset modem & router. Tried to reconnect the app & it indicates no power. Worked fine up to 2 hours ago.

Bekster1 by Community Member
  • 714 Views
  • 4 replies
  • 1 kudos

Fan not working independently with new furnace

I recently replaced my old furnace with a York variable two speed one. And I have an ecobee3 lite thermostat, but I can't have the fan run permanently. Ecobee specialist says there is no solution. I am planning to change the ecobee to a Google nest l...

mcastroz by Community Member
  • 214 Views
  • 3 replies
  • 0 kudos

Resolved! Is it possible to to replace Trane XL624 thermostat with Nest

It has the following wires: C, R, W1, W2, G, Y1, Aux NCThe Aux NC wire seems to be the wire that the nest compatibility checker has trouble but I am not sure what that wire does. https://store.google.com/us/widget/compatibility/thermostatAny help wou...

Backplate Replacement

Hello,wondering where to purchase a replacement backplate (part circled in red) for my Google Nest. One of the clips has broken off (see red arrow). Any assistance will be greatly appreciated.  

9457B301-6C1D-4BC3-8962-34F0809526A6.jpeg

change from thermo pump to auxiliary

I have had Nest thermostat for a long time and it always functionned well even at extremes temperatures. My Thermopump and auxiliary furnace were changed recently. My new thermopump is working down to -24 Celsius ( my old one was working down to -15)...

Ric979 by Community Member
  • 233 Views
  • 4 replies
  • 0 kudos

Multiple nest thermostats, how many heatlinks?

Hello We are installing nest thermostats to control a house with under floor heating (ufh), and each room has its own ufh outlet from the main manifold. Therefore the house will have lots of thermostats. There are three manifolds for each of the thre...

mehul1977 by Community Member
  • 595 Views
  • 8 replies
  • 0 kudos

Resolved! No C wire but possible work around

Any issue with the Google Nest Thermostat if I use the green wire as a c wire? I don't it will mean I cannot run the fan independently, but that's fine. My current (no pun intended) thermostat has: Rc, G; W, and Y wire.

ctleea by Community Member
  • 2246 Views
  • 6 replies
  • 0 kudos
to vote