smart thermostat

[kevcos]

traveled from Boston to Florida can not connect app to thermostat

[EdwardT]

Hi kevcos,

Thanks for reaching out. I'm sorry to hear that you're having an issue with connecting your Nest Thermostat to the app. I'd love to know more about this and I have a few questions:

• What type of Nest Thermostat do you have?
• What message are you getting when it fails to connect to the app?
• What troubleshooting steps have you done so far?

If you haven't yet, please check this link for instructions on how to set up your Nest Thermostat to the Google Home app.

Thanks,

Edward

[EdwardT]

Hi kevcos,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hi kevcos,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward