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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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Wire connected by receives N253 error

Hi everyone,Can anyone give me some advice on the correct wiring of my system? I have a very old boiler. I am using google nest in heat-only mode. Below is the connection diagram of my boiler.The terminals on the Zettler control board do not follow t...

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Resolved! Can Nest device transfer to new phone remotely?

Thank you @MelbaDT for clarifying that pairing requires physical proximity to the thermostat. A new challenge has arisen just days before my planned trip to pair. My S9+ is inexplicably shutting itself off. If I pair this device to the Nest thermosta...

Nest W2 (Stage 2)

Hi I am in the process of having installed a 2 stage high efficiency furnace, my question is is there any benefit, advantage i.e. monthly savings, performance, and comfort in having Nest control the secondary stage 2 (High setting) or using the furna...

maroulic by Community Member
  • 550 Views
  • 9 replies
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App says water on - thermostat says not

HiI recently moved into a new house and the previous owner had installed the google nest and it’s so confusing!!!I removed all the preset times on the hot water but the icon on the app is orange and says ON.We initially thought it wasn’t wired proper...

Nessie3 by Community Member
  • 118 Views
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Nest thermostat doesn’t show Wi-Fi network for connection

9/12/2022Good Morning,I have a Gen 3 Nest thermostat with a display that reports “Connect your thermostat to Wi-Fi to add it to the Nest app.Pressing “Connect” results in “Searching”, “No networks found yet”Display “TYPE NETWORK NAME”, “Network secur...

Djmcguire by Community Member
  • 589 Views
  • 9 replies
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Two thermostats constantly disconnect from server

I have two Nest thermostats in my house. I installed them back in December of 2021. They worked fine for months. At some point they disconnected from the Nest server and I had to restart them to reconnect. Since then, both thermostats disconnect from...

KenCarty by Community Member
  • 698 Views
  • 10 replies
  • 0 kudos

Nest Heat Link Damaged (short circuit)

Hello,I have used my Google Nest Thermostat with satisfaction for almost 3 years now, until the Heat Link suddenly damaged from nowhere. I heard a sound coming from my boiler. I checked and saw that there my Heat Link was blackened on the left side (...

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alkema93 by Community Member
  • 177 Views
  • 0 replies
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