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the clip's on my nest thermometer dial is broken

dkohawai
Community Member

the clip's on my nest thermometer dial is broken 

1 Recommended Answer

EdmondB
Community Specialist
Community Specialist

Hello dkohawai,

Thanks for posting here in the Community. I’m sorry to hear about what happened to your Nest thermostat. Could you please send us a photo of your Nest thermostat display? 

Below are the steps on how to upload a photo or video:
 

  1. Hit reply or start a new post.
  2. Click Insert Image.
  3. Choose an image source location.
  4. Follow the on-screen instructions.
  5. Also, you can tap the ""Drag and Drop"" option. Maximum attachment is 5 MB."

I look forward to your response. 

Best,
Edmond

View Recommended Answer in original post

4 REPLIES 4

EdmondB
Community Specialist
Community Specialist

Hello dkohawai,

Thanks for posting here in the Community. I’m sorry to hear about what happened to your Nest thermostat. Could you please send us a photo of your Nest thermostat display? 

Below are the steps on how to upload a photo or video:
 

  1. Hit reply or start a new post.
  2. Click Insert Image.
  3. Choose an image source location.
  4. Follow the on-screen instructions.
  5. Also, you can tap the ""Drag and Drop"" option. Maximum attachment is 5 MB."

I look forward to your response. 

Best,
Edmond

dkohawai
Community Member

Tabs broken on nest thermostat and it fails off wall

EdmondB
Community Specialist
Community Specialist

Hi there, 

We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.

Regards,
Edmond

zoeuvre
Community Specialist
Community Specialist

Hi dkohawai, 

 

We've received your form—thanks for filling that out. Please keep an eye on your email, as someone from our team will reach out to you to assist you more. If you have questions or concerns in the future, feel free to start a new thread, and we'll be happy to help.
 

Cheers,

Zoe