12-16-2022 04:25 AM
Hi,
When I ask Alexa for a temperature or to raise the thermostat, Alexa tells me it's done but the thermostat goes into "off" mode and has done so recently
Have you tried this at home recently?
12-19-2022 06:34 PM
Hi Picexxx,
Thanks for reaching out. I'm sorry to hear that you're having an issue with controlling your Nest Thermostat with Alexa. I'd love to know more about this and I have a few questions:
Looking forward to your response.
Thanks,
Edward
12-22-2022 06:40 PM
Hi Picexxx,
It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.
Thanks,
Edward
12-22-2022 11:30 PM
12-22-2022 11:32 PM
I received a reply from another member who has the same problem
12-26-2022 06:51 PM
Hi Picexxx,
Thanks for the response. We'd like to know more about this. Please fill out this form so we could investigate further.
Thanks,
Edward
12-27-2022 07:48 PM
Hi Picexxx,
We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Also, please be advised that this thread will be locked after 24 hours.
Thanks,
Edward