Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Have 5 wires....which connector do they go in please?
have, green, orange, brown, blue, & red wires coming from wall
Nest Learning Thermostat Bluetooth not connecting
I am running through the initial setup on the Nest app, and after I put in the Serial, I am asked to put in, what I can only assume, is the Bluetooth code displayed on the Thermostat. This never appears within the app, regardless of where I place my ...
Heat link suddenly non responsive. No green light ...nothing but power is supplied.
My heat link has just died and does not respond to all resetting actions...No green light no power or response. I've turned off and on pressed button for 40 seconds etc...nothing Its only been fitted for a year.
New nest thermostat, no RC connection
I have installed a new mirror type nest thermostat. I have a 24v transformer to compensate for my lack of a C wire, R and W only. I know that I connect one of the transformer wires to the C terminal but this unit has no RC terminal for the other wire...
Can't reconnect thermostat after accidentally deleting
After I accidentally deleted my profile, I cannot reconnect my thermostat. I've tried resetting doing everything I possibly can. I know I can hook it up to the computer and enter some code code. If somebody can walk me through that I'd be grateful.
Nest Thermostat
My app won’t connect to the thermostat to allow me to control it from the app. I have Bluetooth on. I am standing right by it. Just keeps saying unable to connect try again. It was connected to an old email but it was a work email and I no longer wor...
should the fan activate when calling for heat
When initially setting up my nest, one of the questions asked was "should the fan activate when calling for heat," it said "you can always go back and change this setting later," (or something like that). Where do I find this setting to change it, wi...
Resolved! Adding a 3rd Generation thermostat to google home
OK I have a 3rd Generation Nest Thermostat. I have installed the Nest app and I am connected to the thermostat as owner. If I try to add family members, it tells me I have to use the Google Home app. The family members are already there in Google Hom...
Wiring help
Im tying to wire the tstat and i have a rh and rc wire can this be done? If so how. The other wires are y,w,g
Nest thermostat loss of power e102
Hello, I have a 4 wire system. The thermostat worked fine for AC. Had a chilly but decent day today to burn off summer, lol. Clicked on the heat, and I seemed to only have partial power? The regulator was snapping back into place instead of staying o...
