When that alert doesn’t identify the device, then it's more likely to be related to a new device being set up, or to an older device that is trying to reconnect to the network after being disconnected for more than 30 days. You can viewdevices that have been connectedin the last 30 days to help determine which device can’t connect.
Thanks David. The system hasn't been active for 30 days yet. The old system used the same SSID and credentials, so the devices all already had the info. It's true that some of these devices may have been powered down during the nest install.
None of that addresses the issue of not being able to see the MAC address of the flagged device.
Agreed, the alert itself doesn't contain any identifying info which would help unfortunately. I’d encourage you to also send this feedback directly to Google. You will not receive a response, unless Google need more details from you, however the team are still reading the feedback.
The extra info could definitely be helpful for you and other users. I can pass your comments along to our team in the form of a feature request. As davidking mentioned, you can also submit your own, which is helpful as well. Aside from passing your comments along, is there anything else I can do for you?
We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
